
Get Medical Advice
When your child is sick, we know you want quick answers. We have compiled the following resources to help you understand how to best care for your child.
1. Is it an emergency?
Always call 911 if your child is experiencing a life-threatening emergency.
Poison Control: 1-800-222-1222
2. Does your child have a common illness or injury?
Our free app has information on symptoms, conditions, dosage charts, and emergencies—all available 24/7.
3. Does your child need to be examined?
Schedule a weekday appointment or visit our weekend walk-in clinic.
APPOINTMENT PHONE HOURS
Call 317-621-9000
Monday-Thursday: 7:30 a.m.-4:30 p.m.
Friday: 7:30 a.m.-3:30 p.m.
+ Walk-in Clinic for Sick Kids (for established patients only)
4. Do you need help after hours?
Info for everyday situations and our after-hours helpline (for established patients only).
Please have the following information available when you call after hours:
- Which Northpoint physician is your child's primary care doctor
- The names and dosages of any medications your child is taking
- If you suspect your child has a fever, take their temperature before calling.
- Use paper and pen to write down any instructions you may receive.
- Please have your child nearby if you need to visualize something about their condition.
We have partnered with Team Health to provide after-hours support services. Team Health has received the prestigious URAC Health Call Center Accreditation. URAC, an independent, nonprofit organization, is well-known as a leader in promoting healthcare quality through its accreditation and certification programs. URAC offers a wide range of quality benchmarking programs and services that keep pace with the rapid changes in the healthcare system, providing a symbol of excellence for organizations to validate their commitment to quality and accountability. URAC strives to ensure that all stakeholders are represented in establishing meaningful quality measures for the entire healthcare industry through its broad-based governance structure and an inclusive standards development process. For more information, visit www.urac.org.