Get Medical Advice:  Helpful resources to help you know how to best care for your child.

Appointment Information

Health and Safety During your Visit

  • Please bring no more than two adults to the appointment (avoid bringing siblings unless unfeasible).
  • We will ask that you reschedule your child's wellness appointment if you or your child have a fever greater than 100.5, a cough, or are quarantining due to exposure to someone with Covid-19.  We can schedule an ill appointment if needed.
  • Exam rooms are cleaned with disinfectant between each patient.
  • Please avoid touching surfaces and wash/sanitize your hands frequently.

Canceling or Rescheduling

There are times when you need to cancel or reschedule an appointment.  For convenience, you can do this 24 hours a day, seven days a week.

WEEKDAYS, AFTER HOURS OR WEEKENDS, Call 317-621-9000 and Press Option 1

  • ILL APPTS:  Please cancel at least 2 hours before your appointment.
  • CHECKUP APPTS:  Please cancel by 4:30 p.m. the day before your appointment.  Monday appointments must be canceled by 3:30 p.m. on Friday.

Fees:  We do not charge for the first time an appointment is failed or canceled without adequate notice.  The second occurrence is $50 and $100 for each additional appt.  This is calculated per child, not per family.   

We recognize with busy lifestyles; it can be challenging to remember appointments that were scheduled days, weeks, or months earlier.  For this reason, we confirm all appointments with a text message to your cell phone number before your scheduled appointment, one week, one day, and the same day.  We ask for a confirmation to be indicated.  These reports and confirmation responses are kept on file in our office.