Northpoint Pediatrics
Appointment Information
Health and Safety During your Visit
- Please bring no more than two adults to the appointment (avoid bringing siblings unless unfeasible).
- We will ask that you reschedule your child's wellness appointment if you or your child have a fever greater than 100.5, a cough, or are quarantining due to exposure to someone with Covid-19. We can schedule an ill appointment if needed.
- Exam rooms are cleaned with disinfectant between each patient.
- Please avoid touching surfaces and wash/sanitize your hands frequently.
Canceling or Rescheduling
There are times when you need to cancel or reschedule an appointment. For convenience, you can do this 24 hours a day, seven days a week.
WEEKDAYS, AFTER HOURS OR WEEKENDS, Call 317-621-9000 and Press Option 1
- ILL APPTS: Please cancel at least 2 hours before your appointment.
- CHECKUP APPTS: Please cancel by 4:30 p.m. the day before your appointment. Monday appointments must be canceled by 3:30 p.m. on Friday.
Fees: We do not charge for the first time an appointment is failed or canceled without adequate notice. The second occurrence is $50 and $100 for each additional appt. This is calculated per child, not per family.
We recognize with busy lifestyles; it can be challenging to remember appointments that were scheduled days, weeks, or months earlier. For this reason, we confirm all appointments with a text message to your cell phone number before your scheduled appointment, one week, one day, and the same day. We ask for a confirmation to be indicated. These reports and confirmation responses are kept on file in our office.
